Parnassos terms and conditions

• Parnassos Cultural Center is not liable for damage incurred by visitors/renters or third parties while using the premises, unless such damage is caused intentionally or through gross negligence on the part of Parnassos.
• Visitors/renters are liable for all damage to the space and any equipment, as well as any damage incurred by third parties during the period in which they use the space.
• Parnassos is not liable for damage to or loss of property belonging to visitors/renters or their guests within the building. Always lock the rooms when they are unattended.
• The renter is fully liable for damage to Parnassos’s instruments and equipment when they are used or transported outside the building.

• The building is open from Monday to Friday from 09:30 AM to 11:30 PM, on Saturday and Sunday from 10:00 AM to 5:30 PM. During these regular opening hours, all public areas such as corridors and halls are accessible at all times for other users of the building.
• Parnassos uses video surveillance to protect your and our property.
• Parnassos is not liable for damage and/or theft of personal belongings.
• The reception is always the first point of contact for information.
• Visitors causing disturbances will be addressed. You may be asked to leave the building.
• In the event of (repeated) disturbances, vandalism, misuse of facilities, and/or theft, access to Parnassos may be denied.
• The rooms are normally locked. Keys to the rooms are obtained from the reception. It will be recorded who has taken the key.
• In the interest of safety, all access routes and emergency exits must be kept clear.
• Cables must not be loose on the floor but should be securely fastened.
• It is prohibited to enter the building with rollerblades, bicycles (incl. folding bikes), etc.
• A general smoking ban applies in the building.
• Animals are not allowed, except for recognized guide/helper dogs.
• If a visitor/tenant wishes to place signage in the building, this should be done in consultation with the reception.
• During an evacuation, leave the building immediately. Follow the instructions of emergency personnel and/or evacuation staff.
• It is not allowed to bring and/or consume open food in the classrooms, halls, theater, and rehearsal spaces, etc. Eating is allowed – if available and in consultation with the receptionist and/or bar staff – in the stage area of the bar, in the entrance hall, or in the public courtyard.

• By registering, you agree to the general terms and conditions and commit to paying the full course fee.
• Courses are open to individuals aged 18 and above.
• Registrations are accepted on a first-come, first-served basis up to the maximum number of participants per course.
• In the event of force majeure preventing a course from taking place at Parnassos, the course may be canceled, continued online, or continued in an adjusted format. In such a situation, participants will be informed as soon as possible.
• Course participants may cancel their enrolment up to four weeks before the start of the course at the latest, after which the course fee will be refunded. Between four weeks before the start and the start date, a refund is only possible if someone from the waiting list takes the place, on condition that the course administration manages to get someone from the waiting list to fill the place before the start date.
• Course fees will also be refunded in the case of rejection after an audition for one of the productions or if a course cannot proceed for organizational reasons. In the case of a prolonged injury or illness, the costs of missed lessons can be refunded. In this case, a statement or referral to a medical specialist or other supporting document is required.
• The same rules apply to participants receiving private lessons. These participants are entitled to a refund of two-thirds of the course fee for missed lessons.
• Parnassos reserves the right to cancel a course or make changes if there are insufficient registrations.
• If you enroll in a course in tariff group 1 or 2, you must be able to present a student card, employee number, or a Friend’s Pass. A card check will take place during the first lesson.
• Parnassos has an arrangement with several other universities in the Netherlands. Students studying at these universities are eligible for tariff 1. For a list of participating universities, please refer to Tariff Groups. If your university is not on this list, you are NOT eligible for this discount.
• If your details and/or tariff group change, you must notify the course administration before re-enrolling in a course.
• Comments, questions, and complaints about courses can be emailed to the course administration at info.parnassos@uu.nl. Parnassos is not responsible for direct correspondence between you and the instructor.
• For private lessons, a schedule is agreed upon for weekly or biweekly lessons. Agreed-upon times cannot be changed unless private schedules need to be altered for organizational reasons. If this is the case, the participant will be contacted (by phone or email) to establish a new time.
• No rights can be derived from any (typographical) errors in the announced activities and prices. It is also possible that, due to the early compilation of the program, details regarding class day, time, and instructor may differ from what is published.
• In case of canceled lessons, the course will be rescheduled before the end of the course program, which may result in the course extending by a few weeks.
• If fewer participants than the minimum number enroll, the course may proceed with reduced lesson hours for the same price, by mutual agreement.
• If a participant cannot attend a lesson, they must notify the reception by phone (030-2538448).
• If entrance requirements (as stated on the website) are associated with a course and the instructor determines that the participant does not meet these requirements, Parnassos reserves the right to place the participant in another course. Any difference in course fees will be adjusted accordingly.
• Participation in the courses is entirely at your own risk.
• Participants are expected to observe general norms and values. Parnassos reserves the right to deny access to participants who, in our opinion, do not behave in accordance with these norms and values.
• Courses offered in Dutch will not be taught in English in the case of English-speaking participants.  English-speaking course participants are welcome if they understand Dutch well enough to follow the course.
• It is possible that photos may be taken during the courses or activities by a Parnassos photographer. These photos may be used for promotional purposes, such as a brochure, flyer, poster, website photos, etc. You will be informed about this before the course begins. The photographer will be clearly identifiable by a vest. Of course, you can inform the photographer on-site if you do not wish to be photographed. If you later wish to object to the taking or publication of photos in which you appear, you can send an email to privacy.cwc@uu.nl.

• Small or one-time reservations (less than €100) are paid by card at the counter.
• Taking an option is possible when the request is made at least 14 days before the reservation date. For this, the following applies: If another party is interested in the same room, the option will expire within 48 hours. The option holder will receive an email to convert the option into a final reservation in a timely manner.
• It is not allowed to rent rooms for external courses or workshops.
• The regular rooms are equipped with a piano, chairs, and a sound system. The multifunctional spaces are equipped with tables and chairs, a projector with a VGA connection, and a TV screen with an HDMI connection. You are responsible for further setup.
• To comply with fire safety regulations and maintain our usage permit, it is not allowed to place furniture from the rooms in the hallway.
• When leaving the room, you must stack chairs and place them against the wall. This also applies if they were not stacked when entering the room. You are expected to leave the space tidy. We will charge a cleaning fee of €50 for negligence.
• The tenant must vacate the room at the agreed-upon time. The key(s) must be returned to the reception at the reserved end time.
• Smoking, eating, cooking, or drinking are not allowed in the rooms.
• Percussion, drums, and bagpipes are not allowed in the rooms, nor is amplified music, except for singing.
• Between 11:00 PM and 7:00 AM, loading or unloading is not allowed at the request of the police and neighbors.
• The tenant is responsible for the placement and connection of materials such as a projector, a small sound system, a flip chart, or musical instruments. Reserved materials must be picked up and returned by the tenant at the reception or from a designated location. The materials will not be set up and/or connected. We will charge an extra €10 for each device/instrument that remains. For chest organs and harpsichords, €25.
• All rentals with commercial interests for one or more people are charged at the full rate (no discount is applied). In this case, the student percentage does not apply.
• Confirmation will be sent by email and will show the room(s), price, and time. Only emails with this content can be considered confirmation.
• Parnassos is located in an old, monumental building with interconnected wooden floors and half-brick partition walls. This means that tenants and users of the building may experience noise from each other. If the tenant has an activity where other sounds in the building are undesirable, the tenant can contact the management department to discuss the best option.
• The pianos in the rooms are tuned according to a fixed schedule and at least four times a year. The tenant can request an extra tuning if they desire a recently tuned and pure piano. The costs are at least €80, depending on the timing of the tuning.

• For a rental, the General Terms and Conditions (see above) and house rules of Parnassos apply.

Additional Bar Rental Terms

• The bar must be rented for a minimum of three consecutive hours, unless it follows regular opening hours.
• Closing time is no later than 2:00 a.m.
• The bar can accommodate 120 people (65 seating places).
• Bar staff only serve drinks at the bar, so there is no table service. Staff cannot be used as an extension of your own organization.
• Glassware must not leave the bar (i.e., it should not be taken to the rooms).
• Strict sound limitations apply in the bar: Amplified bands or DJ sets are not allowed unless the DJ set uses our amplification and limiter (82 dB).
• When using the kitchen, the tenant must leave everything clean within the rental time. For catering, leftovers must be cleaned up or disposed of.
• The furniture has a fixed arrangement. The tenant may change it at will and partly move it to another room (by appointment). At the end of the reservation, the tenant must return the furniture to its original fixed location.
• In case of negligence, Parnassos may charge cleaning fees.
• Own snacks are allowed but must be cleaned up by the tenant. Staff should not be inconvenienced.
• In consultation with the bar, a self-selected caterer may deliver meals in the bar. You or the caterer must provide plates and cutlery.
• Parnassos is not liable for damage or loss of your property.
• Glassware from the bar may not be taken. We will charge for glasses that are found in the building after a rental or are missing.

Additional Theater Hall Rental Terms

• Parnassos’ technical team must be informed of the content of the performance or event before the reservation date. Contact techniek.parnassos@uu.nl well before the reservation date. You can also contact this email address for special effects.
• A Parnassos technician must always be present during the technical setup and the activity.
• When using technical facilities, you must follow the instructions or guidance of the technician.
• The tenant is responsible for ticket sales and public announcements through flyers or posters. Parnassos does not provide additional promotion services.
• The use of open fire, fog, steam, and smoke is not allowed.
• You may only use impregnated (fire-resistant) fabrics.
• Food and beverages are prohibited in the hall.
• Confetti, glitter, fake snow, and the like are not allowed.
• Decor must be manageable and must not scratch the floor
• Emergency exits must always be accessible.
• Lifting according to ARBO standards is allowed.
• Always use personal protective equipment.
• Internet access is available. You can log in for free on the UU-visitor network.
• The room must be left tidy; otherwise, we will charge cleaning fees.

Cancellation Terms and Conditions

Cancellation can only be done via email: verhuur.parnassos@uu.nl. Cancellation by phone is not valid.

Additional Bar Cancellation Terms

Additional Theater Hall Technical Cancellation Terms

You can download the rental and cancellation terms here.

For all visitors to the theater, bar, events and live performances in the Parnassos Cultural Center building, the General Visitors’ Terms and Conditions (VSCD) (unfortunately this document is only available in Dutch) apply, along with the following conditions (where applicable).

Arrive on Time
The time on your ticket is the start time of the event/ performance. Please ensure you are present at least 5 minutes before the start of the event/ performance for ticket checks and seating. Latecomers may not be admitted to the event/ performance. Often, you can still take your seat in the auditorium after the intermission. There will be no refund of admission fees.

Food and Beverages
Eating and drinking are not allowed in the theater hall.

Audio and Video Recordings
Audio and video recordings may be made during the event/ performance. If this is the case, we will inform you before the start of the event/ performance.

Mobile Phones
Please turn off your mobile phone and other telecommunication devices during the event/ performance.

Age Restrictions for Children
Parnassos Cultural Center reserves the right to deny entry to young children for certain event/ performances.

Refunds
If the event/ performance is canceled, you will receive a refund for the purchased tickets. In all other cases, there will be no refunds.